Global Annual Review 2021 The New Equation – Building trust – delivering sustained outcomes
Welcome to our 2021 Global Annual Review, where we look at the impact we are having on the world of business, the planet and society. And where we discuss our strategy – The New Equation – as well as our future plans for growth and our commitment to quality.
Chairman’s introduction
In this year’s review, we set
out our plans for recruiting an extra 100,000 colleagues. Explore how we
manage risks and engage with stakeholders. Provide details of our revenue
growth and investments. Look at the work we do with clients to build trust
and deliver sustained outcomes. Describe how we are organised and the
standards we expect of ourselves. And report on our progress against the 21
core stakeholder capitalism metrics agreed with the World Economic Forum.
Information on revenues, net income and investments
In FY21 revenues across the world rose by 2% driven by clients’ ongoing need for assurance services and increasing demand for deals and restructuring work. We also invested $2.6bn in our people and operations.
Working together to help address urgent challenges
Understanding, measuring and disclosing your impact is key to addressing the pressing issues of today like climate change. We are committed to net zero greenhouse gas emissions by 2030 and pleased that our emission reduction targets were recently validated by the Science Based Targets Initiative (SBTi).
With the ongoing impact of the global pandemic, we have seen our overall greenhouse gas emissions (GHG) reduced from prior years.
Enabling and developing our workforce
Our 295,000 colleagues around the world are our greatest asset and the foundation for our success. We are focused on creating opportunities for our people that will enable them to achieve their potential, build rewarding and sustainable careers and become inclusive leaders.
PwC people by region
Bringing together the best technology thinking
We are proud that more than 200,000 organisations – including 84% of the Fortune Global 500 – choose to be our clients. We are dedicated to helping them thrive in a rapidly changing world.
A breakdown of our clients
Delivering quality services across all our businesses
Delivering high-quality work is at the heart of everything we do at PwC – and is something that all our stakeholders rightly expect of us.
How we identify and manage key risks
In a rapidly changing world it is vital that we work together to understand the risks faced by PwC and implement effective responses to mitigate them.
The standards we expect; our codes of conduct
Consistent high standards across everything we do are fundamental to the success of PwC. Our global governance board plays a key role in overseeing the rigorous standards that every PwC member firm agrees to comply with.
WEF IBC metrics report
As part of our commitment to transparency we are including an overview of our disclosures based on the WEF IBC Stakeholder Capitalism Metrics.
In this Global Annual Review, the terms PricewaterhouseCoopers, PwC, our, we and us are used to refer to the network of member firms of PricewaterhouseCoopers International Limited or, as the context requires, to one or more PwC member firms. For more information, see www.pwc.com/structure.
Mike Davies
Contact us
Mike Davies
Director, Global Corporate Affairs and Communications, PwC United Kingdom
Tel: +44 7803 974136
